Satisfied Customers

“Can’t wait to show off my new hardwood floors they are Beautiful Everyone was great from start to finish, the sales man Lance followed the job made sure everything was on schedule, Jason the installer did outstanding work. The crew cleaned up leaving very little for me to do when they were finished.” – M. Pierre 

“Thank you so very much for my beautiful hardwood flooring. The house looks amazing the colors you picked are just spectacular! The installer Jason was spotless in his work. We would recommend Carpet Image with confidence.” – M. Gautier

“I have received many compliments from staff and visitors for the quality workmanship and cooperation of the crew and leaders. The job had to be scheduled in stages in order to maintain traffic flow. It was planned meticulously and carried out flawlessly. The quality of the installation was superb, in spite of the challenges presented in the design and the nature of the hallways.” – C. Lioe

“My carpet is gorgeous and I enjoy it every day. You are very kind and thank you for taking care of me.” – B. Peets

“I just wanted to say thank you so much for all of your help with my new carpet for my house. I know you are a new store, you wouldn’t know it you did great and I just wanted to let you know. Super job.” – B. Bidwell

“Thank you for all of your kindness and close attention to the details and especially the follow up call after my carpet was installed.” – M. Zollne

“I want you to know how pleased we are with the new product and the work you did. The new surface has lifted the spirits of many here in the hospital, especially mine.” – E. Soldar

“Everything look great – very happy with the services and work. thank you for your guidance.” – Deirdee

“Thank you so very much for your incredible assistance and customer service. The Cornflower #848 is a perfect substitute for the out of stock “Pacifica” color.” – B. Nelson

“The flooring looks great and the installers (Jason) did a great job. They were some of the most pleasant, hard-working guys we’ve had involved with a project at our home that I can remember. Thanks for using them on our project and hopefully we’ll have the opportunity to work with you and them again when we get to our next flooring project.” – W. Lasch

“Thanks so much for the donation of the beautiful carpet! I can’t wait to put it in my classroom. I know the children will love it. The size is great and the colors are perfect. You have no idea how helpful it is to have an expensive item like this donated. Teachers spend so much of their own money and it’s nice to know there are still people out there willing to help. Again, I can’t thank you enough. As soon as school starts, I will send you a picture of of my six year old friends on the carpet.” – Teacher

“We would like to thank Alanzo for his attention to our re-carpet. We love the original carpet but unfortunately we had the “unraveling issue” in one room. Alanzo was on top of this situation and very good with call backs and notifications! The installers were excellent workers. Calvin and partner. Thank you so much!” – Mr. & Mrs. Sur

“I am sorry for not sending this sooner, but I wanted to thank you for all of your kindness, close attention to the details and especially the followup call after my carpet was installed. It is gorgeous and I enjoy it everyday. You are a very kind an special lady for taking such good care of me.” – R

Within the last two years I have purchased carpet and tile for one house and carpet for another house. And several years ago, I purchased a large custom-made area rug. I am extremely pleased with all three purchases, which were from Carpet Image Services.

The staff made the purchases easy and problem-free. The prices were competitive. The choice were extensive, and I took a long time in selection. The sales staff were patient and informative. They made helpful suggestions, answered questions, and did not impose any pressure. Most important, the products were great, and I am extremely pleased with how they looked an performed.

Carpet Image Services is a Karastan dealer which, is a plus. But they have other carpets at lower and higher price points. If I purchase carpet, tile or hardwood in the future, I will purchase there. They will be my choice for carpet and tile cleaning. Finally, I have recommended them to others and will continue to do so in the future. – W. Bowman

A note to tell you and your company, thanks and how happy we are for the great job you provided with the installation of the wood floor in our bedroom. Working with you has been a total pleasure.

Your assistance and suggestions during the selection of our hardwood was wonderful, your care in working with us in explaining the installation was thorough, and your telling us the installer was very good, was indeed a fact, and in fact, he was outstanding!

The first day the carpet and padding were removed and the concrete floor prepped. The second day, the entire new floor was installed, along with the shoe molding and the other shoe molding we had asked you to do. The installation was efficient, quick and high quality. Add neat and clean…furniture and carpet on our lanai was moved for their power saws outside, and when finished, the sawdust was vacuumed and the furniture replaced exactly as it was.

We are very pleased with what you have done for us and our beautiful floor. – S.

Please accept my sincere thanks for the outstanding performance of the installation crew during the project to replace flooring at Shands AGH over the past month.

I have received many compliments from the staff and visitors for the quality workmanship and cooperation of the crew and leaders. The job had to be scheduled in stages in order to maintain traffic flow. It was planned meticulously and carried out flawlessly. The qulity of the installation was superb, in spite of the challenges presented in the design and nature of the hallways.

I want you to know how pleased we are with the new product and the work you did. The new surface has lifted the spirits of many here in the hospital, especailly mine. – F. Pommett, Jr.

Again, words cannot express my sheer gratitude and heartfelt thanks to you, Lance and Kelly Cote for the sheer generosity demonstrated to the Bridge of Northeast Florida. Our 100+ year old space has been revitalized and given new life. Thank you so much for invigorating a new energy in our office space that will inspire the wonderful work we do for the Jacksonville community. – S. Spicer